Frequently Asked Questions
Everything you need to know about shopping with Boden.
How long does standard delivery take within the UK?
Our standard delivery service typically takes 2 to 3 working days. We also offer next-day delivery options if you need your items sooner.
What is your return policy?
We offer a 90-day return window for most items. If you are not completely satisfied, you can return your unworn items in their original packaging for a full refund.
How do I find the right size for me?
Each product page features a detailed 'Size & Fit' guide. We provide specific garment measurements and a body size chart to help you find your perfect fit.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, we will send you a confirmation email containing a tracking link so you can follow its journey.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal and Apple Pay.
Are your clothes ethically sourced?
Sustainability and ethics are at our core. We are committed to fair wages, safe working conditions, and using responsibly sourced materials throughout our supply chain.